Legal
Privacy Policy
We keep this plain and honest — no legalese. Here's exactly what data we collect, why, and what we do with it.
The short version: We only collect information you give us directly (via the contact form). We don't sell it, share it with third parties for marketing, or add you to any mailing list without your explicit consent.
1. Who we are
Decoding Work ("we", "us", "our") is a consulting business providing career strategy, talent consulting, and AI automation services. You can reach us at contact@decodingwork.com.
2. What information we collect
We collect information in the following ways:
- Contact form submissions — name, email address, phone number (optional), company (if provided), your message, and how you found us.
- Email correspondence — if you email us directly, we retain that correspondence.
- Analytics data — if Google Analytics is active on this site, it collects anonymised usage data (pages visited, time on site, general location, device type). No personally identifiable information is included in analytics data.
We do not collect payment information (we use third-party payment processors where relevant), and we do not use cookies for tracking beyond analytics.
3. How we use your information
We use your information only to:
- Respond to your enquiry
- Deliver services you have engaged us for
- Send information you have explicitly requested
- Improve our website using aggregated, anonymised analytics data
We will never use your information for unsolicited marketing, sell it to third parties, or share it with anyone not directly involved in fulfilling your request.
4. Legal basis for processing (GDPR)
If you are in the European Economic Area (EEA) or UK, we process your personal data on the following legal bases:
- Consent — you ticked the consent box on the contact form
- Legitimate interests — responding to your direct enquiry and maintaining client records where a service relationship exists
5. Data retention
We retain contact form submissions and email correspondence for up to 24 months after your last interaction with us, unless you ask us to delete it sooner or we are legally required to retain it longer.
6. Third-party services
We use the following third-party services that may process your data:
- Formspree — handles contact form submissions. Their privacy policy is at formspree.io/legal/privacy-policy.
- Google Analytics (if active) — anonymised website analytics. Google's privacy policy: policies.google.com/privacy.
7. Your rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time (this won't affect the lawfulness of processing before withdrawal)
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at contact@decodingwork.com — we'll respond within 30 days.
8. Cookies
This site does not use cookies for advertising or tracking. Google Analytics may set analytics cookies if enabled — you can opt out using the Google Analytics Opt-out Browser Add-on.
9. Security
We take reasonable technical and organisational measures to protect your information. Contact form data is transmitted via HTTPS and processed by Formspree, which uses industry-standard security practices.
10. Changes to this policy
We may update this policy occasionally. When we do, we'll update the "last updated" date at the top. Material changes will be noted on the website.
11. Contact
Questions about this policy? Email us at contact@decodingwork.com — we'll reply promptly.